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Episode 289: Your Customer Experience Roadmap: How It Impacts Your Bottom Line & Company Culture

Episode 289: Your Customer Experience Roadmap: How It Impacts Your Bottom Line & Company Culture

by Todd Dawalt | May 22, 2023 | Podcast

There is one part of your construction business that could lead to profit bleed, but they never show up on an invoice. That is your customer experience! Creating a great customer experience roadmap could differentiate you from your competitors. But where do you start?...
Episode 288: What High Performers Actually Want & Finding Opportunity in Chaos with Isaac Barlow

Episode 288: What High Performers Actually Want & Finding Opportunity in Chaos with Isaac Barlow

by Todd Dawalt | May 15, 2023 | Podcast

How do you attract top talents to your construction business? You’d be surprised that it isn’t just about the money; it’s something else. So in this week’s episode, I sat down with Isaac Barlow, the CEO of busybusy, a top-ranked GPS time...
Episode 287: How a Rigorous Handoff and a Solid Pre-Construction Process Leads to More Freedom | Daniel Hickey

Episode 287: How a Rigorous Handoff and a Solid Pre-Construction Process Leads to More Freedom | Daniel Hickey

by Todd Dawalt | May 8, 2023 | Podcast

Here’s what no one is talking about – good construction companies are actually good pre-construction companies.  Instead of giving away free estimates, they charge for doing them to bring great value to their clients, even at the early stage of the...
Episode 286: Nailing the Handoff, Small Adjustments, and Navigating a Business Transition

Episode 286: Nailing the Handoff, Small Adjustments, and Navigating a Business Transition

by Todd Dawalt | May 1, 2023 | Podcast

Bringing in a family member into your construction business and transitioning leadership is more challenging than you’d think. But our guests for today had cracked the code and can now go on vacations without being on their phones or laptops. In this...
Episode 284: How a Special Forces Commander Used Team Meetings to Fight Terrorists

Episode 284: How a Special Forces Commander Used Team Meetings to Fight Terrorists

by Todd Dawalt | Apr 17, 2023 | Podcast

Do you feel like you don’t get anything out of your team meetings? What happens if your meetings continue to be ineffective? General Stanley McChrystal, a retired U.S. Army general and book author, cracked the code on how meetings helped them win the war on Al...
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Copyright 2023  –  Construction Leading Edge  – Site By ARTILLERY

Copyright 2023
Construction Leading Edge
Site By ARTILLERY