Building a Team That Exceeds Expectations

Jerry McDaniels

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Gas Tank Depleted


Every day, Jerry found himself depleted by chores that felt excruciating. He found himself avoiding conversations with team members because they always ended in discussions about problems.

“I was really checking out.”

Aligning Expectations

Jerry’s team members thought they were achieving their objectives. The issue? They weren’t, and it resulted in constant overwork. That’s when he knew he needed to find a better way to communicate with his team.

“At the end of the day, I felt like I was apologizing to our clients for fairly low performance.”

“My team was capable of doing it, and it was beneficial for their engagement.”

A Coach in his Corner

Jerry worked with his SYCB coach to reframe his thinking. Together, they identified how to get the information out of Jerry’s head into a process the team could own. But they added one key element: team participation. The minute he engaged his team, they ran with it.

Clear vision For All

Now, everyone is making progress in the same direction. Jerry has also moved into his strengths as a leader and empowered other team members to implement his vision. He is energized and excited about the work ahead of him.

“​​I knew that if I just pushed through that the results were going to be worth it. And they were. I’m sort of enjoying that temporary high.”

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